Job Overview

It's never too late to learn your tech!

We’re seeking customer driven Full-Time Salespersons to join our high-performing team. This is an opportunity for someone who values quality and meaningful customer interactions within a focused retail environment.

In this role, you will be at the centre of the customer journey delivering expert product guidance, managing seamless transactions, and contributing to a consistently elevated experience across all sales channels.

If this describes you, then here is a glimpse of what you'll be doing:

• Day-to-day handling of sales enquiries of the Company's products;
• Provide assistance and technical support to customers over the counter.
• Market and promote the Company’s products and work to achieve and exceed sales targets in line with business objectives;
• Take full responsibility for accurate POS entries, cash handling, and end-of-day reconciliation, including correct item processing and stock recording.
• Ensure all customer queries and complaints are handled promptly and professionally, contributing to an exceptional customer experience in line with the Company’s service standards and policies.
• Undertake training courses as and when required to ensure in-depth knowledge of the systems and offerings of the Company;
• Participate at trade fairs, exhibitions and sales promotions, representing the Company and conducting sales and demonstrations of the Company's products and services;
• Accept internal goods transfer, check, and place in storage or on the Shop shelving as required by management;
• Assist in the fulfilment process of online orders and take full responsibility in the correct procedure;
• Assist the technical department by following the correct procedure to open tech jobs.

Does this sound like you? Here’s what you need to have to match our requirements:

• Strong interpersonal and communication skills;
• High attention to detail, particularly in transactions and stock handling;
• Ability to operate effectively in a fast-paced, structured environment;
• Willingness to learn and continuously build product and system expertise;
• A proactive, accountable, and positive mindset;
• Be willing to work on a roster basis to accommodate outlet opening hours, including weekends and public holidays;
• Be willing to work in different outlets of the Company/Business partners on a roster basis, which might include shift.

This is how you can hit a few more plus points for this position:

• Prior experience in sales, retail, or customer service;[AB1.1]
• Possess a valid driving licence and have their own transport;
• Hold an MQF Level 2 certificate or higher.

Here’s a glimpse of what we’ll offer you for being brilliant:

• Excellent commission reward scheme;
• Unlimited 4P GO Services & Additional Benefits for your Family and Friends;
• Private Hospital Health Insurance, to protect you from unexpected, high medical costs;
• Therapy sessions to support your needs in collaboration with Richmond Foundation;
• Ample opportunities for Growth & Development.

Important Note

GO p.l.c. will be involved in the recruitment process for this vacancy, as Klikk Ltd. is a wholly owned subsidiary of GO p.l.c.

If you prefer that your personal data and CV are not shared with GO p.l.c. for the purpose of evaluating your application and contacting you regarding this vacancy, kindly indicate this in your application

How to Apply

If you have a customer-centric approach and want to be part of a forward-thinking sales team, we would love to hear from you.

Please submit your CV and cover letter to vacancy@klikk.com.mt.

Job Overview

In this role you will diagnose, repair, configure, test and support a broad range of technology products with limited supervision. You will also identify common root causes, complete standard jobs to a consistent quality level, maintain accurate documentation, and support customer-facing teams with technical guidance.

Principal Accountabilities / Responsibilities

• Diagnose common hardware, software, performance, connectivity and configuration faults using structured troubleshooting;
• Complete standard repairs, component replacement, upgrades, setup, configuration and testing independently within approved capability;
• Confirm root cause where reasonably possible rather than relying only on symptom-based part replacement;
• Carry out final functional testing and ensure the device is safe, complete and ready for handover;
• Escalate complex, board-level, unusual, data-sensitive or high-risk cases with clear findings and evidence;
• Perform standard mobile-device, tablet, wearable and robotic-cleaning diagnostics and repair work;
• Complete common screen, battery, charging, camera, sensor, motor, brush, docking and component-replacement work where trained;
• Assess device condition, repair risk and likely fault cause before proceeding;
• Apply consistent teardown, reassembly, sealing, cleaning and post-repair testing standards;
• Build, configure, upgrade and troubleshoot desktop, gaming and laptop systems;
• Check component compatibility and diagnose common CPU, GPU, RAM, storage, power, firmware, thermal and peripheral faults;
• Support iOS, macOS, iPadOS and Apple ecosystem troubleshooting within demonstrated competence;
• Handle premium and customer-owned devices carefully and document data-related limitations or risks clearly;
• Diagnose common router, Wi-Fi, mesh, smart-home, IoT, printer, NAS and connected-device issues;
• Provide accurate product compatibility, setup and technical guidance to retail, customer care and other internal teams;
• Support customers or colleagues with clear explanations of likely faults, requirements and next steps;
• Contribute useful technical notes, recurring-fault guidance and product knowledge to the department;
• Maintain accurate diagnosis, work completed, parts used, test results and handover notes for every assigned job;
• Manage assigned workload, identify blocked or ageing jobs and communicate requirements promptly;
• Support clear technical handovers to customer-facing teams and explain findings in understandable language;
• Follow approved warranty, replacement, supplier-return and escalation processes;
• Maintain low avoidable comeback rates through disciplined diagnosis, repair and final testing;
• Use tools, parts, batteries, components and customer data safely and responsibly;
• Support Associate Technicians with routine guidance, demonstrations and quality feedback when requested;
• Identify recurring faults, workflow gaps or quality risks and recommend practical improvements;
• Maintain an organised technical workspace and support correct parts and tool control.
  

Does this sound like you? Here’s what you need to have to match our requirements:

• 2 – 3 years’ experience in device repair, computer support, electronics, technical retail or a comparable technical environment;
• Secondary education or higher;
• Demonstrate an ability to complete standard repairs and diagnostics.

This is how you can hit a few more plus points for this position:

• Manufacturer, product or repair certification;
• Vocational, electronics, computer hardware, networking, mobile-device or similar technical qualification;
• Experience across more than one technical product category.

Important Note

GO p.l.c. will be involved in the recruitment process for this vacancy, as Klikk Ltd. is a wholly owned subsidiary of GO p.l.c.

If you prefer that your personal data and CV are not shared with GO p.l.c. for the purpose of evaluating your application and contacting you regarding this vacancy, kindly indicate this in your application.

How to Apply

If you have a customer-centric approach and want to be part of a forward-thinking aftersales team, we would love to hear from you.
Please submit your CV and cover letter to vacancy@klikk.com.mt.